Privacy Policy

Introduction
At ITConsulting, we are dedicated to protecting the privacy of our users and clients. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website, services, and digital platforms. We take your privacy seriously and comply with international standards to ensure your data is handled with care and respect.

By using our services, you agree to the collection and use of your information as outlined in this policy.

Key Sections:

  1. Information We Collect
  2. How We Use Your Information
  3. Cookies and Tracking Technologies
  4. Third-Party Disclosure
  5. Your Consent and Rights
  6. Contact Information for Privacy Concerns

Information We Collect
At ITConsulting, we gather various types of information to enhance your experience and better understand your needs. This includes:

  • Personal Information: Information you provide voluntarily, such as:
  • Full Name
  • Email Address
  • Phone Number
  • Job Title
  • Company Name
  • Billing and shipping details
  • Any other relevant information required for transactions or service delivery.
  • Usage Data: Automatically collected data, including:
  • IP Address
  • Browser type and version
  • Pages visited on our site
  • Date and time of your visit
  • Time spent on each page
  • Device identifiers (e.g., operating system, unique device ID).
  • Transactional Information: Records of services, subscriptions, contracts, or business interactions with ITConsulting.
  • Demographic Information: Occasionally, we collect demographic data such as your country, language preferences, or other details to personalize our services for your region.
  • Other Information: Feedback, support requests, or inquiries you voluntarily provide.

How We Use Your Information
We use the information collected to ensure we provide the best possible services. Key purposes include:

  • Service Delivery: Fulfilling contracts, delivering services, processing payments, and managing customer accounts.
  • Customer Support: Resolving issues and responding to inquiries promptly.
  • Personalization: Tailoring services and communications to your preferences.
  • Marketing: Sending promotional materials, newsletters, or updates with your consent (you can opt-out at any time).
  • Analytics: Analyzing user activity to improve our services.
  • Legal Compliance: Meeting legal obligations and cooperating with authorities as required.
  • Security: Monitoring for unauthorized access, fraud, or harmful activities.

Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to enhance user experience, analyze performance, and gather analytics. These include:

  • Cookies: Small files stored on your device that help us remember preferences and improve your experience.
  • Tracking Technologies: Beacons, tags, and scripts used to understand how you interact with our website.

Types of cookies:

  • Essential Cookies: Necessary for site functionality.
  • Performance Cookies: Collect information on how users navigate the site.
  • Functionality Cookies: Remember preferences such as language or region.
  • Advertising Cookies: Deliver ads relevant to your interests.

You can manage cookie settings through your browser, but disabling cookies may affect website functionality.

Third-Party Disclosure
We only share your information with trusted third parties under specific conditions:

  • Service Providers: Third-party vendors who assist with service delivery. They have access to your information only to perform their tasks and are required to keep it confidential.
  • Legal Compliance: Information may be disclosed as required by law.
  • Business Transfers: In the event of a business transaction, such as a merger or sale, your data may be transferred to the new entity.
  • Third-Party Websites: Links to external websites are not governed by our Privacy Policy. We recommend reviewing their policies separately.

We do not sell or trade your personal information for marketing purposes.

Your Consent and Rights
By using our website, you consent to the collection, use, and sharing of your data as outlined in this Privacy Policy. Your rights under data protection laws include:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Object/Restrict Processing: Object to or limit how we process your data.
  • Right to Data Portability: Request your data in a portable format.
  • Right to Withdraw Consent: Withdraw consent for data usage at any time.

To exercise any of these rights, please contact us at privacy@itconsulting.com.

Contact Information for Privacy Concerns
If you have any concerns or inquiries regarding this Privacy Policy, please contact us:

  • Email: privacy@itconsulting.com
  • Phone: +971-XXXXXXX
  • Address: ITConsulting, [Office Address]

We are committed to addressing your concerns and ensuring your data is protected.