Irvine, CA 92614
714 300 8526

Healthcare Help Desk Support

IT Consulting Group > Healthcare Offshore Services > Healthcare Help Desk Support

IT Consulting Group is an expert Call Center Outsourcing Services provider that helps you in providing customized and cost-efficient solutions for the customer care requirements of enterprises around the world. We ensure that your data remains safe and confidential.

Our 24×7 multi-channel contact center is carrying a well-trained professionals and the latest call center technology, with facilities for IVR, Automatic Call Distributor and Dialer. We seamlessly engage with your customers through inbound and outbound voice support, web or live chat, email, mobile SMS and IVR (self-service).

Utilizing our learnings from our successful partnerships, we facilitate your medical practice to maximize the satisfaction of our customers and the reputation of an organization that really cares about its patients.

Medical Call Center Services We Offer:

  • Activation Services
  • Lead Generation / Enrolment
  • Patient Information & Insurance Verification
  • Meeting, Seminar and Event Registration and Notification
  • Physician Referral Services
  • Medical Results Outreach
  • Appointment Setting Support
  • Inbound Customer Support
  • Post Care Patient Surveys’
  • Patient Onboarding Support
  • Follow-up After Discharge
  • Post-Discharge Patient Surveys
  • Open Enrolment

We support you 24*7! A call, you can trust on